Privacy Policy

Last updated: January 2025

1. Who We Are

Gutter Pro is operated by Kings Clean Limited (Company No. 14826399), trading as GutterPRO. Our registered address is 10 Cheyne Walk, Northampton, NN1 5PT. Contact: garyking@gutterprocleaning.co.uk / 01923 889854.

2. Information We Collect

When you contact us via our website form or phone, we may collect your name, phone number, email address, postcode, and details about your property and service requirements. We do not collect sensitive personal data.

3. How We Use Your Information

We use your information to provide quotes, schedule services, communicate about your booking, and follow up on enquiries. We may also use your contact details to send service reminders if you've used our service previously.

4. Legal Basis for Processing

We process your data based on legitimate interest (responding to your enquiry and providing services), contractual necessity (fulfilling a booking), and consent (where you've opted in to marketing communications).

5. Data Sharing

We do not sell your personal data to third parties. We may share information with our CRM platform for the purpose of managing bookings and communications. All third-party processors are GDPR-compliant.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Enquiry data is typically retained for 24 months unless you request earlier deletion.

7. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability. To exercise any of these rights, contact us at garyking@gutterprocleaning.co.uk.

8. Cookies

Our website may use essential cookies for functionality and analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

For any privacy-related enquiries, contact us at garyking@gutterprocleaning.co.uk or call 01923 889854.